EXPLANATION – Matter in bolded italics is new; matter between brackets [omitted material] is material to be omitted. Green numbers along left margin indicate location on the printed bill (e.g., 5-15 indicates page 5, line 15).

1-1 Section 1. NRS 597.490 is hereby amended to read as follows:

1-2 597.490 1. [Every] Each garageman shall display conspicuously in

1-10 ACCESSORIES, AND THAT NO CHARGE MAY BE MADE

2-1 EXCEEDING THE ESTIMATED AMOUNT BY 20 PERCENT OR

2-2 $40, WHICHEVER IS LESS, WITHOUT THE CONSENT OF THE

2-3 PERSON AUTHORIZING THE REPAIRS.]

2-4 STATE OF NEVADA

2-5 REGISTERED GARAGE

2-6 THIS GARAGE IS REGISTERED WITH THE
2-7 DEPARTMENT OF MOTOR VEHICLES AND PUBLIC SAFETY

2-8 NEVADA AUTOMOTIVE REPAIR CUSTOMER
2-9 BILL OF RIGHTS

2-10 AS A CUSTOMER IN NEVADA:

2-11 YOU have the right to receive repairs from a business that is

2-12 REGISTERED with the department of motor vehicles and public

2-13 safety that will ensure the proper repair of your vehicle. (NRS

2-14 597.490)

2-15 YOU have the right to receive a WRITTEN ESTIMATE of charges

2-16 for repairs made to your vehicle which exceed $50. (NRS 597.510)

2-17 YOU have the right to read and understand all documents and

2-18 warranties BEFORE YOU SIGN THEM. (NRS 597.490)

2-19 YOU have the right to INSPECT ALL REPLACED PARTS and

2-20 accessories that are covered by a warranty and for which a charge is

2-21 made. (NRS 597.550)

2-22 YOU have the right to request that all replaced parts and accessories

2-23 that are not covered by a warranty BE RETURNED TO YOU AT

2-24 THE TIME OF SERVICE. (NRS 597.550)

2-25 YOU have the right to require authorization BEFORE any

2-26 additional repairs are made to your vehicle if the charges for those

2-27 repairs exceed 20% of the original estimate or $100, whichever is

2-28 less. (NRS 597.520)

2-29 YOU have the right to receive a COMPLETED STATEMENT OF

2-30 CHARGES for repairs made to your vehicle. (NRS 487.035)

3-1 YOU have the right to a FAIR RESOLUTION of any dispute that

3-2 develops concerning the repair of your vehicle. (NRS 597.490)

3-3 FOR MORE INFORMATION PLEASE CONTACT:

3-4 THE DEPARTMENT OF BUSINESS AND INDUSTRY

3-5 CONSUMER AFFAIRS DIVISION

3-6 IN CLARK COUNTY: (702) 486-7355

3-7 ALL OTHER AREAS TOLL-FREE: 1-800-326-5202

3-8 2. The sign required pursuant to the provisions of subsection 1 must

3-9 include a replica of the great seal of the State of Nevada. The seal must

3-10 be 2 inches in diameter and be centered on the face of the sign directly

3-11 above the words "STATE OF NEVADA."

3-12 3. Any person who violates the provisions of this section is guilty of a

3-13 misdemeanor.

3-14 Sec. 2. NRS 597.510 is hereby amended to read as follows:

3-15 597.510 1. [A] Except as otherwise provided in NRS 597.530, a

3-29 motor vehicle would render the vehicle unsafe to operate.

3-30 Sec. 3. NRS 597.520 is hereby amended to read as follows:

3-31 597.520 [When an estimate has been furnished pursuant to NRS

3-37 pursuant to the provisions of NRS 597.510, the garageman shall notify the

4-1 person authorizing the repairs of the amount of [such] those additional

4-2 charges.

4-3 Sec. 4. NRS 597.530 is hereby amended to read as follows:

4-4 597.530 [1.] The person authorizing the repairs may waive the

4-35 authorizing the repairs.] he authorizes those repairs.

4-36 Sec. 5. Chapter 487 of NRS is hereby amended by adding thereto the

4-37 provisions set forth as sections 6, 7 and 8 of this act.

4-38 Sec. 6. A garageman who knowingly fails to obtain a certificate of

4-39 registration pursuant to the provisions of NRS 487.560 or to renew that

5-1 registration pursuant to the provisions of NRS 487.565 or maintain in

5-2 continuous effect the bond required pursuant to the provisions of section

5-3 7 of this act may not:

5-4 1. Enforce a lien for the cost of repairs made by him to a motor

5-5 vehicle during the period in which he failed to obtain or renew the

5-6 certificate of registration or maintain the bond in continuous effect; or

5-7 2. Sue on any contract for those repairs made during that period.

5-8 Sec. 7. 1. Each person who submits an application for registration

5-9 pursuant to the provisions of NRS 487.560 must include in the

5-10 application a written statement to the department that specifies whether

5-11 he agrees to submit to binding arbitration any claims against him arising

5-12 out of a contract for repairs made by him to a motor vehicle. If the

5-13 person fails to submit the statement to the department or specifies in the

5-14 statement that he does not agree to arbitrate those claims, the person

5-15 shall file with the department a bond in the amount of $5,000, with a

5-16 corporate surety for the bond that is licensed to do business in this state.

5-17 The form of the bond must be approved by the attorney general and be

5-18 conditioned upon whether the applicant conducts his business as an

5-19 owner or operator of a garage without fraud or fraudulent representation

5-20 and in compliance with the provisions of NRS 487.035, 487.530 to

5-21 487.570, inclusive, and 597.480 to 597.590, inclusive.

5-22 2. The bond must be continuous in form and the total aggregate

5-23 liability on the bond must be limited to the payment of the total amount

5-24 of the bond.

5-25 3. In lieu of a bond required to be filed pursuant to the provisions of

5-26 subsection 1, a person may deposit with the department, pursuant to the

5-27 terms prescribed by the department:

5-28 (a) A like amount of money or bonds of the United States or of the

5-29 State of Nevada of an actual market value of not less than the amount

5-30 fixed by the department; or

5-31 (b) A savings certificate of a bank or savings and loan association

5-32 located in this state, which must indicate an account of an amount equal

5-33 to the amount of the bond that would otherwise be required pursuant to

5-34 this section and that the amount is unavailable for withdrawal except

5-35 upon order of the department. Interest earned on the certificate accrues

5-36 to the account of the applicant.

5-37 4. If a claim is arbitrated pursuant to the provisions of this section,

5-38 the proceedings for arbitration must be conducted in accordance with the

5-39 provisions of NRS 38.015 to 38.205, inclusive.

5-40 5. If a person:

5-41 (a) Submits the statement to the department specifying that he agrees

5-42 to arbitrate a claim pursuant to the provisions of subsection 1; and

6-1 (b) Fails to submit to binding arbitration any claim specified in that

6-2 subsection,

6-3 the person asserting the claim may notify the department of that fact.

6-4 Upon receipt of the notice, the department shall, after notice and

6-5 hearing, revoke or refuse to renew the certificate of registration of the

6-6 person who failed to submit the claim to arbitration.

6-7 6. The department may reinstate or renew a certificate of registration

6-8 that is revoked pursuant to the provisions of subsection 5 if the person

6-9 whose certificate of registration is revoked:

6-10 (a) Submits the claim to arbitration pursuant to the provisions of

6-11 subsection 4 and notifies the department of that fact; or

6-12 (b) Files a bond or makes a deposit with the department pursuant to

6-13 the provisions of this section.

6-14 Sec. 8. A person who violates any provision of NRS 487.530 to

6-15 487.570, inclusive, is guilty of a misdemeanor.

6-16 Sec. 9. NRS 487.530 is hereby amended to read as follows:

6-17 487.530 As used in NRS 487.530 to 487.580, inclusive, and sections

6-20 ascribed to them in those sections.

6-21 Sec. 10. NRS 487.560 is hereby amended to read as follows:

6-22 487.560 1. On and after January 1, 1998, a garageman shall register

6-42 applicant operates more than one garage, he may file one application if he

7-1 clearly indicates on the application the location of each garage operated by

7-2 the applicant and each person responsible for the management of each

7-3 garage.

7-4 4. Except as otherwise provided in NRS 487.575, all fees collected

7-5 pursuant to this section must be deposited with the state treasurer to the

7-6 credit of the account for regulation of salvage pools, automobile wreckers,

7-7 body shops and garages.

7-8 5. An applicant for registration or renewal of registration shall notify

7-9 the department of any material change in the information contained in his

7-10 application for registration or renewal within 10 days after his knowledge

7-11 of the change.

7-12 Sec. 11. NRS 487.560 is hereby amended to read as follows:

7-13 487.560 1. On and after January 1, 1998, a garageman shall register

7-43 of the change.

8-1 Sec. 12. NRS 487.565 is hereby amended to read as follows:

8-2 487.565 1. If the department receives an application for registration

8-18 act.

8-19 Sec. 13. NRS 487.570 is hereby amended to read as follows:

8-20 487.570 A garageman shall [:

8-25 inclusive.

8-26 Sec. 14. NRS 487.580 is hereby amended to read as follows:

8-27 487.580 The advisory board on the repair of motor vehicles shall:

9-1 6. Advise the division and the department on methods to investigate

9-2 consumer complaints relating to the repair of motor vehicles;

9-3 7. Identify, study and monitor the available sources within each

9-4 community for mediation and arbitration of [such] those complaints and

9-5 report its findings and recommendations to the division for the

9-6 establishment of an effective and complete system of mediation and

9-7 arbitration; and

9-8 8. Submit to the director of the legislative counsel bureau for

9-9 transmission to the [70th] 71st session of the Nevada legislature a report

9-10 that summarizes the activities of the advisory board and any

9-11 recommendations made by the advisory board.

9-12 Sec. 15. Section 31 of chapter 390, Statutes of Nevada 1997, at page

9-13 1377, is hereby amended to read as follows:

9-14 Sec. 31. 1. This section and sections 1 to 10, inclusive, and 13

9-20 purposes, and expire by limitation on July 1, [1999.] 2001.

9-21 Sec. 16. 1. Unless a garageman is required to renew his registration

9-22 before January 1, 2000, each garageman who is registered pursuant to the

9-23 provisions of NRS 487.565 shall, not later than January 1, 2000, submit to

9-24 the department of motor vehicles and public safety the statement required

9-25 by section 7 of this act.

9-26 2. If a garageman specified in subsection 1 fails to submit the statement

9-27 within the period required by that subsection or indicates in the statement

9-28 that he does not agree to arbitrate those claims, the garageman shall, not

9-29 later than February 1, 2000:

9-30 (a) File with the department of motor vehicles and public safety the

9-31 bond specified in section 7 of this act; or

9-32 (b) Deposit with the department the amount of money, bonds or savings

9-33 certificate specified in that section.

9-34 Sec. 17. The amendatory provisions of this act do not apply to

9-35 offenses committed before October 1, 1999.

9-36 Sec. 18. 1. This section and sections 15 and 16 of this act become

9-37 effective upon passage and approval.

9-38 2. Sections 1 to 10, inclusive, 12, 13, 14 and 17 of this act become

9-39 effective on October 1, 1999.

9-40 3. Section 11 of this act becomes effective at 12:01 a.m. on July 1,

9-41 2001.

10-1 Sec. 19. In preparing the reprint and supplements to the Nevada

10-2 Revised Statutes, the legislative counsel shall ensure that:

10-3 1. The word "You" at the beginning of each sentence included in the

10-4 Nevada Automotive Repair Customer Bill of Rights set forth in section 1 of

10-5 this act is printed in boldface letters; and

10-6 2. Each word that is underscored in those sentences is printed in

10-7 boldface, underscored and italicized letters.